We are happy to process returns for most purchases within 30 days of receipt if the item is unused and in its original condition, unless specifically stated otherwise at the time of purchase. Any returned item that is not in its original condition must be damaged or missing parts due to our error. Shipping and taxes are not refundable. We will issue a refund for the item subtotal once your return is received, inspected and processed through our return center. Please note, we cannot accept returns on final-sale merchandise, monogrammed/personalized items, special-order items or items damaged through normal wear and tear.