Shipping Information

We offer free standard shipping to the continental US.

Our shipping time frames depend on where you are located and vary depending on the shipping method you select. Please allow up to 2-3 business days for your order to be fulfilled and ship.

If you place an order on Friday it will most likely not processed until the following Monday. Keep this in mind if you are selecting express or overnight shipping option.  

You will receive an email confirmation shortly after placing your order and once your order ships, you will receive an email with tracking information.

Please note: Ashley Chloe is not responsible for lost items that show as delivered and/or signed for if required.

Our U.S. Shipping Rates & Times are as follows:

Shipping for Continental US orders (per unit)

  • FREE Standard Shipping - 4-5 business days +  2-3 processing time
  • USPS Expedited $10.00 - within 2 business days +  2-3 processing time
  • Priority $20.00 - within 1 business day  +  2-3 processing time
  • Unfortunately, we can no longer ship to APO/FPO addresses due to a recent USPS policy change

Shipping for Non-Continental US = Alaska, Hawaii, Puerto Rico (per unit)

  • FREE Standard Shipping - 3-7 business days
  • Expedited $20.00 - 2-4 business days
  • Priority $35.00- 1-4 business days

 

International Shipping

Our shipping time frames depend on where you are located and vary depending on the shipping method you select. Please allow up to 2-3 business days for your order to be fulfilled and ship.

If you place an order on Friday it will most likely not processed until the following Monday. Keep this in mind if you are selecting express or overnight shipping option.  

You will receive an email confirmation shortly after placing your order and once your order ships you will receive an email with tracking information.

Please note: Ashley Chloe is not responsible for lost items that show as delivered and/or signed for if required.

  • USPS shipping time is 15 business days + 2-3 processing time.
  • DHL Express is 1-3 business Guaranteed + 2-3 processing time.

Our International Shipping Rate & Times are as follows:

Standard International orders (flat fare)

  • Canada: $15 for USPS
  • UK/Hong Kong/Singapore: $20 for USPS
  • Russia: $25 for USPS
  • Rest of the World: No standard shipping option available

Express International orders (flat fare)

  • Canada: $35 for DHL Express
  • UK/Hong Kong/Singapore: $35 for DHL Express
  • Rest of the World: $35 DHL Express

* Due to restrictions DHL Express is not available for Russia *

Customs Fees, Tariff, Vat, Duties & Taxes

The recipient is the importer of record and must comply with all laws and regulations of the destination country.  This means when ordering from AshleyChloe.com, you are responsible for assuring the product can be lawfully imported to the destination country.

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

Additional charges for customs clearance must be paid by the recipient; Ashley Chloe has no control over these charges, nor can Ashley Chloe predict what they may be.  Also, Ashley Chloe will not reimburse for these charges.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.